| Privacy Policy |
Tradeshow Warehouse inc will never divulge customer information to any third party entities.
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| Return Policy |
Tradeshow warehouse inc maintains a 5 day return policy for all in the original packing and in Non-graphic, hardware items. The items must be returned in unused condition. There will be a 20% restocking fee will apply. Any displays or product used by customer will not be available for refund or credit. There is no return on any graphics or non standard display fabric colors. Custom orders are not returnable. These are orders requiring specialized customization.
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| Shipping Policy |
Non-graphic items will ship either UPS or Fed Ex ground, unless specified and agreed upon by tradeshow warehouse inc and the purchaser, within 7 working days of order. Orders may ship sooner.
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| Surcharges Policy |
Tradeshow warehouse in has the right to charge surcharges to cover the costs incurred for graphics layout changes, graphics proofs, UPS fuel surcharges, order changes, shipping or billing address changes, non standard shipment methods, accessory additions or other non descript customer requests.
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| Payment Policy |
All products shipped must be guaranteed with a valid credit card or prepayment of check received prior to product shipping.
The receiver has 5 days from receipt of product for returns, and a 20% restocking fee will be charged. Other charges may apply if the product has been damaged or used for a trade show. The receiver is responsible for all shipping charges on returns and to the customer. If payment has not been received within 15 days of receipt of product, the authorized card will be charged.
Out of USA orders cannot be shipped freight collect.
Orders that originate direct from manufacturing sites cannot be shipped freight collect. Third party charging of freight is acceptable, with signed approval from customer to use there shipping number.
There are no returns of graphics, Proofs MUST BE APPROVED prior to production.
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